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Home / FAQ
Got Questions? We've Got Answers
Everything new clients usually ask about our process, pricing and timelines โ all in one place.
Still Wondering?
Common Questions, Answered
How long does a website take to build?
Most business websites are ready in 2 to 4 weeks from the day we start. Larger sites with custom features or an online store usually take 5 to 8 weeks depending on scope.
Do you build both website and app together?
Yes. Many of our clients launch a website first and add a mobile app later. Since our team handles both, your app connects to the same backend and data without starting from scratch.
Do you develop apps for both iOS and Android?
Yes, we build for both platforms from a single codebase where possible, so your app reaches iPhone and Android users without doubling the cost or timeline.
How does social media management work?
We plan and post content on a monthly calendar, reply to comments and messages, and send you a simple report each month showing what's working and what we're adjusting.
Do I pay Facebook and Google directly for ads?
Yes. Your ad budget goes straight to Facebook or Google through your own ad account, which keeps things transparent. We charge separately for managing and optimising those campaigns.
How do payments work?
We usually split payment into two parts โ a deposit to begin work, and the balance on delivery. For larger projects, we can break it into milestones so you always know what you're paying for.
Do you offer support after launch?
Every project includes a free support window after launch to fix any issues. After that, we offer simple monthly maintenance plans for updates, backups and small changes.
Can you redesign or improve my existing website?
Yes. We review your current site, keep what's working, and rebuild the rest โ design, speed and content โ without losing your existing traffic or SEO rankings.
Will I own the code, content and my accounts?
Yes, everything belongs to you โ the website files, app, and your social and ad accounts stay in your name. We work inside your accounts, not the other way around.
How do I get started?
Just reach out through our contact page with a short description of what you need. We'll get back to you with next steps and, if needed, a quick call to scope out the project.